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How to export your data from Jane

Updated 17 Sep 2026

In Jane, the account owner or a full access staff member can export the patient list.

These steps were checked in September 2026. Menus move from time to time, so the provider’s own help page is linked at the end. If anything looks different, send us a message and we will walk you through it, or do it with you on a call.

Export your client list

  1. 1
    Open the list reportGo to Reports, then List (Patient List).
  2. 2
    ExportOpen the three dots and choose Export to Excel or CSV.

Bring contact details only. Clinical charts and health information should stay in a system built for them, and you should not send them to us.

Saved card details can never be exported from any booking tool, and we never ask for them. With Stemfra your clients pay you at the venue, so there is nothing to move.

Then bring it into Stemfra

  1. 1
    Import the fileIn your dashboard open Clients, choose Import, and pick the file. CSV and Excel files both work. We match the columns for you, and you can adjust any of them before anything is saved.
  2. 2
    Or send it to usPrefer not to do it yourself? Send us the file and we load it for you.
  3. 3
    Swap your booking linkReplace the website and booking link on your Google Business Profile, and in your Instagram bio, with your Stemfra address. From then on, clients book on your own site.

Switching to Stemfra in two steps

Jane’s own help page on exporting

Still stuck?

Chat with us from your dashboard, or email [email protected]. We read every message.