How online booking works

Online booking is built into your Stemfra site. A customer picks a service, a time, and (if you offer it) a team member, and the appointment is booked. No app to download and no phone tag.

What decides the available times

Three things you set in your dashboard combine to produce the times a customer can pick:

• Your services: each has a length, so booking knows how long to reserve.
• Your team: customers can book with a specific person, and only that person's open times show.
• Your hours: booking only offers times while you are open, and never double-books an occupied slot.

Where a booking goes

When someone books, the appointment appears on your Bookings calendar in the dashboard, and the customer gets a confirmation email. If a paid service was paid by card, the booking shows as paid.