Get help

There are a few ways to get help, depending on what you need.

Stacy, your setup assistant

Stacy lives in your dashboard, in the side panel. She can answer questions about your own site, draft on-brand copy for you (like a service description or an About story), and guide you through a setup checklist step by step. She is the fastest way to get moving when you are building or editing your site.

The chat on your website is different

Do not confuse Stacy with the chat that appears on your published website. That one is your AI front desk, and it is there to help your customers, answering their questions from your real hours, prices, and services, and pointing them to booking. Stacy helps you; the website chat helps your visitors.

Reaching our team

For anything Stacy cannot handle, or when you would rather talk to a person, email [email protected]. For questions about a specific invoice, use [email protected]. We read every message and get back to you.