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How to turn on the website chat assistant

Updated 15 Sep 2026

On your published site, visitors see a chat button. The assistant answers from your live information: opening hours, services, prices, team and pages. It never invents a price or a free slot.

Watch the video, or follow the steps below.

How to turn on the website chat assistant
  1. 1
    What it doesWhen a visitor leaves a name and email, it lands in your Inbox. When they want a time, it offers real slots and can book a free service on the spot.
  2. 2
    Turn it onIn the CMS, open Website, then Front desk. Enabled shows the assistant on your site, Disabled hides it. Pick Enabled and click Save. The button appears on your site within a minute.
  3. 3
    Quick repliesThe quick replies the assistant offers, like Book now or Opening hours, are yours to edit under Style, in Buttons and labels.

This assistant helps your customers. Stacy, in your dashboard, helps you. They are not the same thing.

That's it.

How to use Stacy, your CMS copilot

Still stuck?

Chat with us from your dashboard, or email [email protected]. We read every message.