Help Center
How can we help?
Short guides, one per task, each with its video: getting started, launching your site, running your business, domains, billing, payments, and your account.
Getting started
What Stemfra is, your dashboard, and making the site yours: name and logo, theme, home page, hours, services, team, photos, About and FAQ, and search titles.
11 articles
Launch a new website
From sign-up to live: the setup wizard, your billing details, publishing, and your domain.
4 articles
Running your business
Bookings, enquiries, clients, getting paid, memberships, classes, reports, the chat assistant, Stacy, promotions, your blog and Google.
12 articles
Importing and transferring your data
Move to Stemfra from Booksy, Fresha, Vagaro, Mindbody, Square, GlossGenius and other booking tools: how to get your client list out, and how we bring it in.
19 articles
Domains
Your free Stemfra address, connecting a domain you own, buying one through us, and email forwarding.
4 articles
Billing and commission
How the 5% commission works, your monthly invoice, paying by bank transfer, and common billing questions.
4 articles
Payments and Stripe
How card payments work, connecting your own Stripe account step by step, and refunds.
2 articles
Your account
Notifications, your Stemfra invoices, two-factor authentication, more than one business, and how to get help.
5 articles
Still stuck?
Chat with us from your dashboard, or email [email protected]. We read every message.